Refund policy

  1. Return & Replacement Policy

    Applicable products are eligible for return within 7 days from the date of delivery only if they are received in a condition that is physically damaged, has missing parts or accessories, is defective, or is different from its description on YOUNICKART.COM.

    Perfumes, Attars, Diapers, Sanitary Pads, and other hygiene products are non-returnable once delivered, except in cases where the item received is damaged, defective, or incorrect.

    Return Eligibility

    A return or replacement request will be processed only if:

    • It is determined that the product was not damaged while in your possession.

    • The product is the same item that was originally shipped to you.

    • The product is returned in its original condition, including the brand/manufacturer's packaging, MRP tag, user manual, warranty card (if applicable), and all accessories.

    • The return request is due to an eligible reason, such as receiving a damaged, defective, incorrect, or different product.

    Return Shipping Charges

    We provide free shipping on orders delivered to our customers. However, if a return request is approved for reasons such as change of mind, personal preference, ordered by mistake, or because you did not like the fragrance or product, the return shipping charges will be borne by the customer. The applicable return shipping charges will be communicated after the returned product is received and its condition has been inspected and approved by our team.

    Non-Returnable Products

    Products marked as "Non-Returnable" on the product detail page cannot be returned. However, if you receive a damaged, defective, or incorrect item, we will provide a replacement or refund, as applicable.

    We may contact you to verify the reported issue before approving a refund or replacement. YOUNICKART reserves the right to arrange pickup or request additional verification to inspect the product before processing the claim.

    Additional Information

    • No additional information is required to return an eligible product unless specifically mentioned under the relevant product category.

    • Replacements are subject to stock availability and will be provided only if the exact same product is available.

    • If the requested replacement item is unavailable, a refund will be issued.

    Misuse of Return Policy

    If customers are found to misuse the return policy by repeatedly returning products, cancelling orders, or refusing delivery without valid reasons, YOUNICKART reserves the right to warn, suspend, block, or terminate such customer accounts at its sole discretion.

    Important Note

    If you receive a non-returnable product in a damaged, defective, or incorrect condition, you must contact us within 2 days of delivery along with a complete unboxing video (MANDATORY). Claims submitted without an unboxing video may not be eligible for refund or replacement.